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Irobot.com Website Review & Ratings + iRobot.com Coupons

Roomba: Products & Services

iRobot.com was one of the first companies to sell robotic appliances for every day use in the home. iRobot has come a long way since the first robotic vacuum cleaner. Today iRobot makes and sells robots for home use, defense, military, public safety, maritime and education. For home use, iRobot sells the following robotic devices:

Kitchen

  • The Scooba 390 floor washing robot.
  • The Roomba 650 lifts dust, dirt and pet hair from the floor, wall edges and corners.

Office

  • Scooba 230 is a compact floor washing robot and is great for tight spaces.
  • Roomba 780 vacuum cleaning robot.

Bathroom

  • The Scooba 230 is also great for the bathroom, great for tight spaces and removes up to 97% of the common household bacteria.

Living Room

  • The Scooba 390 is a four stage cleaning robot that is great for wood and tile floors. There is no need to sweep first.
  • Roomba 780 for the carpeted areas.

Bedroom

  • Once again, the Roomba 780 is great for the bedroom and you can schedule the cleaning times.

Swimming Pool

  • Verro 500 cleans the floors of the pool, the steps and walls.

Gutters

  • The Looj 300 Gutter Cleaning Robot will clean the gutters on your home.

You can also buy parts and accessories for all of the iRobot products. And they continue to come out with new models

Roomba: Company Background

iRobot.com was founded in 1990 by three MIT (Massachusetts Institute of Technology) roboticists, Colin Angle, Helen Greiner and Rodney Brooks. In 1991, iRobot developed the Genghis, the first robot for space exploration. In 2001, the iRobot PackBot searched the World Trade Center after the 9/11 terrorist attacks. In 2002, they sold the first robotic vacuum cleaner, the Roomba. iRobot.com trades on the NASDAQ stock exchange under the symbol IRBT. You can contact the company for home products at:

  • Purchasing: 1-800-727-9077
  • Technical support: 1-877-855-8593
  • Customer service: 1-800-727-9077
  • Email form

They are located at:

iRobot
8 Crosby Drive
Bedford, MA 01730

Roomba: Customer Feedback & Reviews

Customer reviews and ratings for iRobot.com are mainly positive.

  • Google Shopping rates iRobot a 4.4/5 based on 1,411 customer reviews.
  • Bizrate.com gives them an overall rating of 8.7/10 based on over 10,000 customer reviews.

Some customer comments include:

  • “This is my second iRobot. I am extremely pleased with this product, have used it for 18 months and gave it to a family member because I want the Heppa filter for my house, which I mjust bought! (I did have a problem during my first year with a part that broke, but, they took care of it under their Warranty!)”
  • “It is truly a time-saver. It also does a great job. Love It. Very happy with the free shipping today!”
  • “Very impressed with the model 560 Pet. Cleans better than my expectations.”
  • “My iRobot is so very much more than I ever expected. I love it and talk about it as often as possible to anyone interested or not! The product is fantastic for picking up dust, dirt, pet hair, and even sand. I don't ever want to live without an iRobot! Thank you for making it.”
Roomba: Business Credibility & Trustworthiness

iRobot.com is an accredited member of the Eastern Massachusetts, Maine, Rhode Island and Vermont Better Business Bureau with an A+ rating. iRobot offers their products for charity auctions and fund raising events. iRobot won the Excellence in Design Award and has been written about in numerous publications including:

Roomba: Website Popularity & Google Ranking

iRobot.com has the following internet rankings:

  • Alexa.com shows them with a traffic ranking of #20,513 in the United States and a global traffic ranking of #35,911 with a reputation number (sites linking in) of 3,486.
  • According to Compete.com, they average 110,758 unique visitors per month.
  • Their Google Page Rank is 6/10.
Roomba: Social Media Presence

You can follow iRobot.com on the following social media websites:

  • iRobot has a nice Facebook page with customer comments, product announcements and chances to win an iRobot.
  • iRobot is also on YouTube where you can watch videos of their products in action.
  • They do not have a blog, but you can keep up with their new products on their press release page.
Roomba: Website Security & Safety
  • iRobot.com uses the https secure internet connection at the checkout.
  • According to the Google Safe Browsing tool, they are not listed as a suspicious website. Of the 6 pages Google tested during the past 90 days, 0 pages resulted in malicious software being downloaded or installed without user consent.
Roomba: Pricing & Packages

Prices at iRobot.com are usually the same as at other companies that sell iRobot products. iRobot.com does not list the older versions that you can find at other stores.

  • iRobot Roomba 630 vacuum robot costs $349.99.
  • iRobot Scooba 230 + Essentials kit floor washing robot costs $299.99. You can find this model through Amazon.com currently for $259.50.
  • iRobot Roomba 770 vacuum cleaning robot costs $499.99.
  • iRobot Looj 330 gutter cleaning robot costs $299.99.
Roomba: Shipping Rates & Policies

iRobot.com shipping rates are determined by the weight of the order, the delivery destination and the shipping method. They offer the following shipping methods for the continental United States:

  • Ground: 3-6 business days
  • Second Day: 2-3 business days
  • Overnight: 1-2 day

Alaska and Hawaii:

  • Economy Ground: 6-10 business days
  • Second day: 2-3 business days

They also ship to Canada, U.S. Territories, APO/FPO address and P.O. Boxes via UPS. For more information, you can read their Shipping page.

Roomba: Payment Methods Accepted

iRobot.com accepts the following credit cards for payment:

  • Visa
  • MasterCard
  • Discover Card
  • American Express

iRobot.com accepts the above credit cards with a billing address in the United States, U.S. Territories and many international countries from Argentina to Vietnam.

They also accept PayPal and Bill Me Later. They do not accept CODs, personal checks or layaway plans. 

Roomba: Returns, Refunds & Exchange Policy

iRobot.com accepts products bought on their website. The product must be in good condition, in the original boxes (when possible) and with all accessories. Before you return a product you must call 1-800-727-9077 and get a Return Merchandise Authorization number (RMA#). You must include the return form or bottom portion of the original packing slip.

If you received a damaged product, call 1-800-727-9077 within 30 days of delivery. For more information, refer to their Return Policy.

iRobot.com: Product images & screenshots
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